Contact Us
We’re always striving for better and welcome any feedback.
If you would like to contact us, complete the form below. Please make sure you’ve selected the correct country flag in the top right corner. Alternatively, check our FAQ to see if we have an answer to your query. Thank you!
Enquiries about St Pierre products will be responded to by Grupo Bimbo. St Pierre is part of Grupo Bimbo.
Where can I buy your products?
Our products are available to purchase from a variety of retailers, both in store and online.
Can I buy your products directly?
Whilst our products are not available to purchase directly from us, they are available in a number of retailers, both in store and online.
How do I heat/prepare your products?
All of our products are ready to eat and enjoy! All our products can be eaten straight from the pack or you can warm them up at home.
For the best way to heat our products, check out the individual product packaging.
How should I store your products?
Store in a cool, dry place and once opened store in an airtight container. Try to keep away from direct sunlight.
Are our products suitable for vegetarians or vegans?
All of our St Pierre products are suitable for vegetarians.
We also do have vegan products such as the 6 Croissants & the 6 Pains au Chocolat.
Where can I find details of product allergens?
All our products comply with all relevant labelling standards including declaration of allergens. Please check product packaging or individual products on our products page for more information. Even when repeat purchasing, we would always recommend checking the product information on packaging. If you do have any further queries please feel free to contact us.
Do your products contain nuts?
For the most accurate information on allergens please refer to the packaging. Even when repeat purchasing we would always recommend checking the product information on pack.
Are your products suitable for freezing?
Most of our products can be frozen, but we recommend freezing and consuming within one month from a quality perspective.
Why do St Pierre products include Palm Oil?
In order to achieve the best texture in our products we occasionally need to use palm oil. Whenever possible, our products use Mass Balance or Segregated RSPO Palm Oil from sustainable sources, compliant with RSPO standards. If you would like more information on the RSPO and their standards, please visit www.rspo.org.
Is your packaging recyclable?
The type of plastic we use to package our products is mainly polypropylene, which is a common material used for packaging food. For information on packaging recyclability, please refer to the recycling symbols and guidance provided on the packaging. Recycling facilities and regulations may vary by region – please check with your local authority or waste management service for details specific to your area.
As a business we are concerned for the use of plastic and its effect on the environment, and are keen to move towards a greener, more sustainable packaging option. You can read more about it on RecycleNow.com.
How do I provide feedback?
If you have any feedback or enquiries relating to our website, our products or anything else, please fill our contact us section or email enquiries@stpierrebakery.com.
How do you ensure respect of my personal data processing?
We make our best to respect GDPR, especially regarding cookies and competitions. Have a look at the following pages for more information:
For more information, please send us an inquiry directly or email datospersonales@grupobimbo.com and a Grupo Bimbo Data Protection Officer will answer you.
Enquiries about St Pierre products will be responded to by Grupo Bimbo. St Pierre is part of Grupo Bimbo.